[cisco-voip] Cisco UCCX 10.6 demo licenses expire after activation of Finesse

[Claiton Campos]

Hello,

After installing UCCX 10.6 with demo licenses did the activation of Finesse
and restarted the server to execute the configuration. But when I logged in
UCCX server I came up with the following message:

cisco unified ccx license package is none .

Someone had a problem like this? Because of this I can not perform any
configuration in UCCX . I've tried reinstalling the licenses but a message
appears saying that this license doubled.

[Abhiram Kramadhati (akramadh)]

Hi Claiton,

Was this an upgrade or a fresh install of the UCCX 10.6? Also, did you confirm before the Finesse activation that the licenses did show up?

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CBABU
CCIE Voice # 40065

From: Claiton Campos <***@gmail.com<mailto:***@gmail.com>>
Date: Monday, 30 March 2015 2:36 am
To: "cisco-***@puck.nether.net<mailto:cisco-***@puck.nether.net>" <cisco-***@puck.nether.net<mailto:cisco-***@puck.nether.net>>
Subject: [cisco-voip] Cisco UCCX 10.6 demo licenses expire after activation of Finesse

Hello,

After installing UCCX 10.6 with demo licenses did the activation of Finesse and restarted the server to execute the configuration. But when I logged in UCCX server I came up with the following message:

cisco unified ccx license package is none .

Someone had a problem like this? Because of this I can not perform any configuration in UCCX . I've tried reinstalling the licenses but a message appears saying that this license doubled.

[Claiton Campos]

Hi Abhiram,

It is a fresh install. Yes, before the Finesse activation, the demo
licenses were activated , could create all CSQ structure , applications
upload prompts etc.

Em seg, 30 de mar de 2015 às 06:16, Abhiram Kramadhati (akramadh) <

Post by Abhiram Kramadhati (akramadh)
Hi Claiton,
Was this an upgrade or a fresh install of the UCCX 10.6? Also, did you
confirm before the Finesse activation that the licenses did show up?
Regards,
Abhiram Kramadhati
Technical Solutions Manager, CBABU
CCIE Voice # 40065
Date: Monday, 30 March 2015 2:36 am
Subject: [cisco-voip] Cisco UCCX 10.6 demo licenses expire after activation of Finesse
Hello,
After installing UCCX 10.6 with demo licenses did the activation of
Finesse and restarted the server to execute the configuration. But when I
cisco unified ccx license package is none .
Someone had a problem like this? Because of this I can not perform any
configuration in UCCX . I've tried reinstalling the licenses but a message
appears saying that this license doubled.

[Abhiram Kramadhati (akramadh)]

Interesting. Could you grab the MCVD logs from the time of the demo license activation and the finesse activation when it got invalidated?

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CBABU
CCIE Voice # 40065

From: Claiton Campos <***@gmail.com<mailto:***@gmail.com>>
Date: Monday, 30 March 2015 10:52 pm
To: akramadh <***@cisco.com<mailto:***@cisco.com>>, "cisco-***@puck.nether.net<mailto:cisco-***@puck.nether.net>" <cisco-***@puck.nether.net<mailto:cisco-***@puck.nether.net>>
Subject: Re: [cisco-voip] Cisco UCCX 10.6 demo licenses expire after activation of Finesse

Hi Abhiram,

It is a fresh install. Yes, before the Finesse activation, the demo licenses were activated , could create all CSQ structure , applications upload prompts etc.

Em seg, 30 de mar de 2015 às 06:16, Abhiram Kramadhati (akramadh) <***@cisco.com<mailto:***@cisco.com>> escreveu:
Hi Claiton,

Was this an upgrade or a fresh install of the UCCX 10.6? Also, did you confirm before the Finesse activation that the licenses did show up?

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CBABU
CCIE Voice # 40065

From: Claiton Campos <***@gmail.com<mailto:***@gmail.com>>
Date: Monday, 30 March 2015 2:36 am
To: "cisco-***@puck.nether.net<mailto:cisco-***@puck.nether.net>" <cisco-***@puck.nether.net<mailto:cisco-***@puck.nether.net>>
Subject: [cisco-voip] Cisco UCCX 10.6 demo licenses expire after activation of Finesse

Hello,

After installing UCCX 10.6 with demo licenses did the activation of Finesse and restarted the server to execute the configuration. But when I logged in UCCX server I came up with the following message:

cisco unified ccx license package is none .

Someone had a problem like this? Because of this I can not perform any configuration in UCCX . I've tried reinstalling the licenses but a message appears saying that this license doubled.