Discussion:
[cisco-voip] Cisco 8821 wireless phone.
Hamu Ebiso
2017-05-17 16:55:08 UTC
Permalink
Hi Everyone,

I am having issue with 8821 cisco phone. I am testing one of the phone to send to warehouse. While testing, i am getting one-way audio, call disconnecting. If call disconnect, the phone doesn't allow me to make another call for about a minute or so. I am just wondering id someone experienced this issue before what was the fix. I am at office environment were there is many Aps but haveing issue when roaming.
If anyone has best practice Wlan configuration documents on from wireless stand point, that will be appreciated as well.

Thanks
Hamu



Sent from my Sprint Samsung Galaxy S® 6.
Joe Martini
2017-05-17 17:08:11 UTC
Permalink
Hamu,

Start with this document for best practices - http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-wireless-ip-phone-7925g/200032-How-to-get-your-792x-wireless-phones-per.html <http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-wireless-ip-phone-7925g/200032-How-to-get-your-792x-wireless-phones-per.html>.

Joe

On May 17, 2017, at 12:55 PM, Hamu Ebiso <***@hotmail.com> wrote:

Hi Everyone,

I am having issue with 8821 cisco phone. I am testing one of the phone to send to warehouse. While testing, i am getting one-way audio, call disconnecting. If call disconnect, the phone doesn't allow me to make another call for about a minute or so. I am just wondering id someone experienced this issue before what was the fix. I am at office environment were there is many Aps but haveing issue when roaming.
If anyone has best practice Wlan configuration documents on from wireless stand point, that will be appreciated as well.

Thanks
Hamu



Sent from my Sprint Samsung Galaxy S® 6.
Nimloth
2017-05-17 17:12:00 UTC
Permalink
There is field notice for Cisco 8821. Check this out, may help you.

I have so far bad experience with this product. One of my lab sets during firmware upgrade bricked, as MAC changed to 00.01.02.03.04.05 and network stopped to work.

Btw which way for auto provisioning you all mostly use - Cisco open SSID or USB 2 Ethernet?

Regards

⁣Wysłano z BlueMail ​
Post by Hamu Ebiso
Hi Everyone,
I am having issue with 8821 cisco phone. I am testing one of the phone
to send to warehouse. While testing, i am getting one-way audio, call
disconnecting. If call disconnect, the phone doesn't allow me to make
another call for about a minute or so. I am just wondering id someone
experienced this issue before what was the fix. I am at office
environment were there is many Aps but haveing issue when roaming.
If anyone has best practice Wlan configuration documents on from
wireless stand point, that will be appreciated as well.
Thanks
Hamu
Sent from my Sprint Samsung Galaxy S® 6.
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