[cisco-voip] IPC Dealer Turrets

[Russell Chaseling]

Hi all,

I am looking to integrate some IPC Dealer Turrets with a new installation of CUCM 8.5. Has anyone had any experience integrating these IPC Turrets before? If so I would really appreciate any helpful info on the topic? i.e QSIG or SIP or either, any gotchas etc

Haven't got an exact model number yet but can find out

Many thanks in advance

Russell

[Nick]

Hi Russell

I have just done a deployment with IPC turrets, we used 8.0.3 though and SIP
integration, it's pretty easy just SIP trunks pointing at the SIP servers in
the IPC, standard Route Route Group, Route List Configuration.

The issues I had were when we added PSTN SIP Trunks into the mix and a whole
host of other SIP products, it took a while to get all of them working
together, if you are going to be using ISDN, you should be fine.

We wanted to go with 8.5 though but IPC said they would not support it as
they had not done any integration testing with 8.5 yet, I woud check that
with them before deploying 8.5

Regards

Nick

On 19 April 2011 18:25, Russell Chaseling <***@plannet21.ie> wrote:

> Hi all,
>
>
>
> I am looking to integrate some IPC Dealer Turrets with a new installation
> of CUCM 8.5. Has anyone had any experience integrating these IPC Turrets
> before? If so I would really appreciate any helpful info on the topic? i.e
> QSIG or SIP or either, any gotchas etc
>
>
>
> Haven't got an exact model number yet but can find out
>
>
>
> Many thanks in advance
>
>
>
> Russell
>
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-***@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

[Russell Chaseling]

Cheers Nick......just the sort of information I was after. Appreciate it

Russell

________________________________
From: Nick [***@googlemail.com]
Sent: 20 April 2011 17:38
To: Russell Chaseling
Cc: cisco-***@puck.nether.net
Subject: Re: [cisco-voip] IPC Dealer Turrets

Hi Russell

I have just done a deployment with IPC turrets, we used 8.0.3 though and SIP integration, it's pretty easy just SIP trunks pointing at the SIP servers in the IPC, standard Route Route Group, Route List Configuration.

The issues I had were when we added PSTN SIP Trunks into the mix and a whole host of other SIP products, it took a while to get all of them working together, if you are going to be using ISDN, you should be fine.

We wanted to go with 8.5 though but IPC said they would not support it as they had not done any integration testing with 8.5 yet, I woud check that with them before deploying 8.5

Regards

Nick

On 19 April 2011 18:25, Russell Chaseling <***@plannet21.ie<mailto:***@plannet21.ie>> wrote:
Hi all,

I am looking to integrate some IPC Dealer Turrets with a new installation of CUCM 8.5. Has anyone had any experience integrating these IPC Turrets before? If so I would really appreciate any helpful info on the topic? i.e QSIG or SIP or either, any gotchas etc

Haven't got an exact model number yet but can find out

Many thanks in advance

Russell

[J***@barclayswealth.com]

In my experience the integration is straight forwarding using QSIG/E1. Even MWI works as expected. The digits seem to be sent in overlap mode within an ISDN Information message, so remember to tune the T310 timer.

I know SIP is supported by IPC, but personally I have not witnessed it.

Regards

James.

________________________________
From: cisco-voip-***@puck.nether.net [mailto:cisco-voip-***@puck.nether.net] On Behalf Of Russell Chaseling
Sent: 19 April 2011 18:26
To: cisco-***@puck.nether.net
Subject: [cisco-voip] IPC Dealer Turrets

Hi all,

I am looking to integrate some IPC Dealer Turrets with a new installation of CUCM 8.5. Has anyone had any experience integrating these IPC Turrets before? If so I would really appreciate any helpful info on the topic? i.e QSIG or SIP or either, any gotchas etc

Haven't got an exact model number yet but can find out

Many thanks in advance

Russell



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[Philip Walenta]

Like others here have mentioned the integration was originally done with
QSIG over ISDN. It worked extremely well.



I have done several installs with IPC personnel and they are nothing if not
exceptionally good at what they do.



If they say they will support SIP you can better believe they've tested it
in very extreme ways as typically turret systems are used in mission
critical applications that do not tolerate failure. Just be prepared for
some insane network setups as these guys are picky.



From: cisco-voip-***@puck.nether.net
[mailto:cisco-voip-***@puck.nether.net] On Behalf Of Russell Chaseling
Sent: Tuesday, April 19, 2011 12:26 PM
To: cisco-***@puck.nether.net
Subject: [cisco-voip] IPC Dealer Turrets



Hi all,



I am looking to integrate some IPC Dealer Turrets with a new installation of
CUCM 8.5. Has anyone had any experience integrating these IPC Turrets
before? If so I would really appreciate any helpful info on the topic? i.e
QSIG or SIP or either, any gotchas etc



Haven't got an exact model number yet but can find out



Many thanks in advance



Russell

[Lewis, Chris]

Not sure how far you've gone here but to let you know, IPC have not yet certified UCM 8.5. They have approved 8.03 for QSIG and SIP.

Its interesting as I had to upgrade one of my clusters to 8.5 recently due to some other bugs and have not seen any issues from the IPC side (running QSIG).

Just an FYI

Chris

From: cisco-voip-***@puck.nether.net [mailto:cisco-voip-***@puck.nether.net] On Behalf Of Philip Walenta
Sent: 23 April 2011 20:59
To: 'Russell Chaseling'; cisco-***@puck.nether.net
Subject: Re: [cisco-voip] IPC Dealer Turrets

Like others here have mentioned the integration was originally done with QSIG over ISDN. It worked extremely well.

I have done several installs with IPC personnel and they are nothing if not exceptionally good at what they do.

If they say they will support SIP you can better believe they've tested it in very extreme ways as typically turret systems are used in mission critical applications that do not tolerate failure. Just be prepared for some insane network setups as these guys are picky.

From: cisco-voip-***@puck.nether.net [mailto:cisco-voip-***@puck.nether.net] On Behalf Of Russell Chaseling
Sent: Tuesday, April 19, 2011 12:26 PM
To: cisco-***@puck.nether.net
Subject: [cisco-voip] IPC Dealer Turrets

Hi all,

I am looking to integrate some IPC Dealer Turrets with a new installation of CUCM 8.5. Has anyone had any experience integrating these IPC Turrets before? If so I would really appreciate any helpful info on the topic? i.e QSIG or SIP or either, any gotchas etc

Haven't got an exact model number yet but can find out

Many thanks in advance

Russell




The information contained in this message and its attachments
is intended only for the private and confidential use of the
intended recipient(s). If you are not the intended recipient
(or have received this e-mail in error) please notify the
sender immediately and destroy this e-mail. Any unauthorized
copying, disclosure or distribution of the material in this e-
mail is strictly prohibited.

[Russell Chaseling]

Thanks Chris.......project is not due to start for another 1-2 months yet. Good to hear that there are no problems with 8.5 and hopefully IPC might certify it by then and save me hunting around for an 8.03 install disc!!!

Russell

________________________________
From: Lewis, Chris [***@magnetar.com]
Sent: 05 May 2011 13:43
To: Philip Walenta; Russell Chaseling; cisco-***@puck.nether.net
Subject: RE: [cisco-voip] IPC Dealer Turrets

Not sure how far you’ve gone here but to let you know, IPC have not yet certified UCM 8.5. They have approved 8.03 for QSIG and SIP.

Its interesting as I had to upgrade one of my clusters to 8.5 recently due to some other bugs and have not seen any issues from the IPC side (running QSIG).

Just an FYI

Chris

From: cisco-voip-***@puck.nether.net [mailto:cisco-voip-***@puck.nether.net] On Behalf Of Philip Walenta
Sent: 23 April 2011 20:59
To: 'Russell Chaseling'; cisco-***@puck.nether.net
Subject: Re: [cisco-voip] IPC Dealer Turrets

Like others here have mentioned the integration was originally done with QSIG over ISDN. It worked extremely well.

I have done several installs with IPC personnel and they are nothing if not exceptionally good at what they do.

If they say they will support SIP you can better believe they’ve tested it in very extreme ways as typically turret systems are used in mission critical applications that do not tolerate failure. Just be prepared for some insane network setups as these guys are picky.

From: cisco-voip-***@puck.nether.net [mailto:cisco-voip-***@puck.nether.net] On Behalf Of Russell Chaseling
Sent: Tuesday, April 19, 2011 12:26 PM
To: cisco-***@puck.nether.net
Subject: [cisco-voip] IPC Dealer Turrets

Hi all,

I am looking to integrate some IPC Dealer Turrets with a new installation of CUCM 8.5. Has anyone had any experience integrating these IPC Turrets before? If so I would really appreciate any helpful info on the topic? i.e QSIG or SIP or either, any gotchas etc

Haven't got an exact model number yet but can find out

Many thanks in advance

Russell



The information contained in this message and its attachments
is intended only for the private and confidential use of the
intended recipient(s). If you are not the intended recipient
(or have received this e-mail in error) please notify the
sender immediately and destroy this e-mail. Any unauthorized
copying, disclosure or distribution of the material in this e-
mail is strictly prohibited.